Tell us what's on your mind, and let's connect.
A real person reads every note. We'll reply within one business day, and most of the time we call you back within a few hours.
No mystery about the wait, and no pressure in the first call.
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A real person reads it
Not a bot, not a sales queue. One of us reads every note the day it comes in.
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We reply within one business day
Most of the time we call you back within a few hours.
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We listen first
A no-pressure conversation about where you are. If we're a fit, a proposal typically follows within three days. If we're not, we'll point you to who is.
Before you reach out, a few honest answers.
Within one business day, and most of the time we call you back within a few hours of your note.
Every note is read by a person on our team, not routed to a sales queue. If you write after hours or on a weekend, you'll hear from us the next business day. If something is time sensitive, call us at 724.674.8355 and we'll do our best to talk the same day. Either way, the first conversation is about listening: what's on your mind, where your business is, and whether we're the right people to help.
No. The first conversation is about listening, so we understand where you are before we suggest anything at all.
We'll ask about your business, your customers and what prompted you to reach out. Then we'll give you an honest read on fit. If we can see a reasonable path to at least a 3x return, we'll put a proposal together, typically within three days. If we can't, we'll say so, and if someone else would serve you better, we'll tell you who. There's no cost and no obligation for that first conversation.
Nothing formal. Your website address and a sense of what prompted you to reach out are plenty to start.
If you have them handy, a brand guide, recent marketing reports or a rough budget range help us come prepared, but none of it is required. You can share files in the Tell Us More form, email them to team@clearsoundconsulting.com or bring them to the call. The most useful thing you can bring is a real picture of where you are: what's working, what isn't and what you'd like the next year to look like.
Yes. We're based in Grove City, Pennsylvania, and serve clients across the country, with ClearSound UK opening in London in 2027.
Many of our clients are in western Pennsylvania and eastern Ohio, from Pittsburgh to Youngstown-Warren, and we love meeting in person when we can. But most of our working rhythm happens on calls, so distance rarely matters. Benjamin and Mercy Chua are getting ClearSound UK ready in London for early 2027, with the same team and the same process on both sides of the Atlantic. Wherever you are, start with a note or a call.
First, who should we reply to?
Tell us a little about your business.
Which one sounds most like you?
We picked this from the page you came from. Change it if it's not right.
What would help most right now?
A few extras, only if they help.
Nothing else needed. Send it whenever you're ready.
Thanks. We've got it.
A real person on our team will read your note today. You'll hear from us within one business day, and most of the time we call within a few hours.